Customer Service

At Freaky Store, we want to improve our service to you, and we do so through direct messaging with you, our customer.
You can request order tracking through our social media channels via inbox or direct message, either with your order number or the name of the person your order is from.

Remember to add your email address when placing your order to receive automatic updates. Otherwise, you will NOT receive confirmation and relevant order details.

If you need to let us know about a complaint, suggestion, special request, or contact a representative directly, we remind you of the customer service contacts.
Facebook: facebook.com/FreakyStoreMX/
Instagram: instagram.com/freaky.store.mx/
WhatsApp: 55 4907 1805
Email: mxfreakystore@gmail.com
We will assist you directly from Monday to Friday from 9:00 am to 6:00 pm (Central Time).

We remind you that Freaky Store does not have a physical store in Mexico City or any other state. We handle all orders online. Our official distributor is in Texcoco, State of Mexico.

If you still have any questions, visit our FAQ for more details.